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EASEUS Todo Backup Help

Welcome

About EASEUS Todo Backup

Starting EASEUS Todo Backup

Getting Started

Hardware

Getting Started

Hardware Requirements

System Requirements

Supported File Systems

Supported Hard Disk Types

Using EASEUS Todo Backup

EASEUS Todo Backup Basic

EASEUS Todo Backup main window

Selecting an operation

Getting help

Opreations

Backup

Restore

Clone Disk

Mount

Unmount

Check Image File

View

Display/Hide parts of the interface

Tool

Option

Priority

Compress

Archive Protection

Image Splitting

Temp File Setting

Create bootable CD

Support

Technical Support

Trouble Shooting

EASEUS Customer Support Center

Online Help

Troubleshooting

The following notice indicates that there is some partition error on source disk:

There's some error on your source disk, so you can't clone it to a smaller disk. You can backup it to a image file or use \"chkdsk /F\" to repair it.

You can view the error partition when you come to "Select partition and hard disk" page. To finish the clone, you need to use checksk/F under Windows to fix the errors. If it fails to fix the errors or you want to keep the present status, then you need to prepare a destination disk larger or the same size as the source disk to finish the clone. You can also backup your data via "Backup" as an image file

1.Why cannot I clone it to a smaller disk when there are some errors on your source disk?

The following notice indicates that there are some partition errors on source disk. You can view the error partition when you come to "Select partition and hard disk" page. To finish the clone, you need to use "CHKDSK /F" under Windows to fix the errors. If it fails to fix the errors or you want to keep the present status, then you need to prepare a destination disk larger or the same size as the source disk to finish the clone.

2.Why does it fail to boot after restoring or cloning disk in Windows 2000/XP/2003?

Your windows may fail to boot if the two parameters of the destination disk differ with these of the source disk after restoring or cloning disk, because the booting of Windows 2000/XP/2003 relies on the two physical parameters of disk, heads and sector numbers per track. In this case, you can boot the Windows by modifying the parameters of the destination disk to be identical with these of source disk via BIOS setup utility. Please see main board instructions for the specific modification.

3.Why cannot I boot from the destination disk after restoring or cloning disk in Windows?

a). It may happen if you restore or clone the disk containing the Operating System to the destination disk with different interface. (The disk with SCSI interface is more likely to have this problem.) In this situation, you can restore it to the disk with same interface.

b). It may happen if you restore the Operating System to the destination disk with different heads and sector numbers per track. In this situation, you can restore it to the disk with the same disk parameters as the source disk, or please see "Why does it fail to boot after restoring or cloning disk in Windows 2000/XP/2003?"

4.Why cannot I boot from the destination disk after restoring or cloning disk by bootable CD?

a). It may happen if you restore or clone the disk containing the Operating System to the destination disk with different interface. (The disk with SCSI interface is more likely to have this problem.) In this situation, you can restore it to the disk with same interface.

b). It may happen if you restore the Operating System to the destination disk with different heads and sector numbers per track. In this situation, you can restore it to the disk with the same disk parameters as the source disk, or please see "Why does it fail to boot after restoring or cloning disk in Windows 2000/XP/2003?"

c). It may happen if you install the Windows on a logical partition, and the capacity of the source disk is larger than that of the destination disk. In this situation, you can restore the Operating System to a disk larger than the source disk or the source disk.

5.Why cannot I boot from the destination disk after restoring partition by bootable CD?

a). It may happen if you restore the partition to other position instead of original position. Please restore the partition to its original position.

b). It may happen if you restore the Windows Operating System installed on a logical partition to another disk. Please restore the logical partition with Windows Operating System installed to its original position.

c). It may happen if you restore or clone the disk containing the Operating System to the destination disk with different interface. (The disk with SCSI interface is more likely to have this problem.) In this situation, you can restore it to the disk with same interface.

d). It may happen if you restore the Operating System to the destination disk with different heads and sector numbers per track. In this situation, you can restore it to the disk with the same disk parameters as the source disk, or please see "Why does it fail to boot after restoring or cloning disk in Windows 2000/XP/2003?"

e). It may happen if you restore the partition to another disk without restoring MBR. Please restore MBR while restoring to another disk.

f). It may happen if you move the system partition by partition manager software after backing up it, and then perform the restore operation. In this case, Please delete the partition and try again.

6.Why cannot I boot from the destination disk after restoring partition in Windows 2000?

Our software cannot guarantee a successful boot in Windows 2000 if you restore a partition of an Operating System later than Windows 2000. Please restore it in the Operating System later than Windows 2000.

7.Why cannot I choose the partition smaller than the source partition while restoring by bootable CD?

EASEUS Todo Backup can only restore to the destination partition with the same size of the original partition by bootable CD. If larger than the original partition, the selected destination partition will be reduced to as large as the original partition. Please select a partition larger than or equal to the source partition to perform restore.

8.Can it be restored if the Operating System is installed on RAID or the backup image files of partition/disk are saved on RAID by creating bootable CD?

No, EASEUS Todo Backup bootable CD cannot.

a). The Operating System cannot be restored if it is installed on RAID disk.

b). Please copy the backup image files to Non-RAID disk and then restore.

9.Why does the software indicate "insufficient space" in the backup process?

a). It may appear if you appoint a partition smaller than the partition you need to backup as the temporary directory. Please select a larger partition as the temporary directory.

b). It may appear if you backup a partition by sector-by-sector. However, the capacity of all the other partitions is smaller than the partition. Please insert a new disk and select a larger partition as the temporary directory.

10.Does EASEUS Todo Backup support Dynamic Disk or GPT disk?

No, EASEUS Todo Backup does not support Dynamic Disk or GPT disk.

11.Why cannot I restore the Operating System under Windows Operating System?

EASEUS Todo Backup can only restore the system partition by creating bootable CD. Please restore the system partition by creating bootable CD.

12.Why is the restore point of Operating System unavailable or some registration information of software activation lost after restoring or cloning disk in Windows?

EASEUS Todo Backup cannot restore or clone the DiskSignature of the source disk to the destination disk. However, the restore point of Operating System and some registration information of software activation rely on the DiskSignature of the source disk. Please restore or clone the disk again by creating a bootable CD.