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I get the error: Copy-on-write mechanism error, please close other programs and try again.

Q: When I backup the partition, I always receive the following error: Copy-on-write mechanism error, please close other programs and try again. Is there any way to solve the problem?

A: We suggest you backup the partition to another disk such as external disk, and it would be better if there is no other program running during the backup process.

And to help us locate and solve the problem faster, we hope you can compress these two files:'easeus.log' and 'TbLogsysClient.tblog', send them to support@todo-backup.com. You can find them under the 'bin' folder in the installation directory of EaseUS Todo Backup.