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Purchasing FAQ

Please read the FAQs before emailing us, when available links can be found in the FAQs, to see if your question has already been answered. If you have questions about technology, please refer to Knowledge Base.

If you can't find the answers, please contact us.

Purchase Questions:

• How to buy EaseUS Todo Backup?
• How to use the privilege of VAT Exemption?
• Is your online order secure?
• How to get a copy of the invoice for my purchase?
• Can I also get a CD version besides the download?
• What is the EDS (Extended Download Service)?
• Can I download the utility again since I lost my programme?
• Do you accept Purchase Order?
• Is there any other payment method other than credit card?
• How can I get the VAT exemption that I'm qualified to enjoy?
• Can I remove the single license utility from one machine and then use it on another?