Documents

• Customer Support Center
• FAQ
• Online Help
• Upgrades
• Backup resource
• Support forums

EASEUS Products

Data Recovery Software

Data Recovery Wizard

Data Recovery Wizard Professional

EASEUS Photo Recovery

EASEUS Linux File Recovery

EASEUS Deleted File Recovery - Free

Partition Table Doctor

Data Recovery Ebook

Partition Manager Software

EASEUS Partition Master

Data Backup Software

EASEUS Todo Backup - Free

EASEUS Disk Copy - Free

Data Security Software

Data Security Wizard

EASEUS Customer Support Center

FAQ

Please read the FAQs before emailing us, when available links can be found in the FAQs, to see if your question has already been answered.

If you can't find the answers, please contact us.

General question

• Can I install your software on more than one computer?
• Which Operating Systems does Todo Backup support?
• How can I contact support team?
• Why cannot I clone it to a smaller disk when there are some errors on your source disk?
• Why does it fail to boot after restoring or cloning disk in Windows 2000/XP/2003?
• Why cannot I boot from the destination disk after restoring or cloning disk in Windows?
• Why cannot I boot from the destination disk after restoring or cloning disk by bootable CD?
• Why cannot I boot from the destination disk after restoring partition by bootable CD?
• Why cannot I boot from the destination disk after restoring partition in Windows 2000?
• Why cannot I choose the partition smaller than the source partition while restoring by bootable CD?
• Can it be restored if the Operating System is installed on RAID or the backup image files of partition/disk are saved on RAID by creating bootable CD?
• Why does the software indicate "insufficient space" in the backup process?
• Does EASEUS Todo Backup support Dynamic Disk or GPT disk?
• Why cannot I restore the Operating System under Windows Operating System?
• Why is the restore point of Operating System unavailable or some registration information of software activation lost after restoring or cloning disk in Windows?

Backup question

• Can I backup the partition or disk to the CD/DVD?
• Can I backup the whole disk?
• Can I compress the image file when I backup?
• Can I split the image file when I backup?
• Can I protect the image file, for example, the password?
• Can I exclude the temp files/page files, as they are large but useless?
• Does EASEUS Todo Backup support Windows 7?
• Does EASEUS Todo Backup support incremental backup or schedule backup?
• What should I do if EASEUS Todo Backup asks me to do a sector-by- sector backup?
• There are many image files after backup. Why?
• There are many image files (such as MyBack.PBD, MyBack1.PBD, MyBack2.PBD, MyBack3.PBD, etc.) after backup, which image file do I choose to restore?
• What should I do if I receive an error message stating "EASEUS Todo Backup will backup your volume in sector-by-sector mode. Please relocate the temporary folder and image path to another volume"?

Restore question

• What should I do if the bootable CD fails to restore my system?
• How can I restore the system when it crashed?
• Can I change the partition size when I restore?
• How will I restore more conveniently, as the bootable CD cannot display the drive letter?
• Can I change the partition type when I restore a partition?